Terms of Service

These documents were prepared against the Nigeria Data Protection Act 2023 and the NDP Act General Application and Implementation Directive 2025 (GAID), in force from 19 September 2025. They have not yet been reviewed by a qualified legal practitioner and are not legal advice. They are published so that the Service is never operating without terms, and they are due for professional review.

1. Who these terms are between

These terms govern your use of WeSelling ("the Service", "we", "us"), operated by WeSelling, TheBuidl, 10 Algeria Crescent, Barnawa, Kaduna 800283, Kaduna State, Nigeria. "You" means the business that registers an account, and anyone you allow to use it.

2. What the Service is

The Service is business management software provided over the internet. It includes:

• Enterprise resource planning — stock, sales, staff, payroll, expenses and accounting;
• Storefront software, including a public shop, checkout and customer portal;
• Customer relationship management and order handling;
• Messaging orchestration — the composing, scheduling and routing of email, SMS and chat messages you choose to send;
• Payment integrations, which connect your own payment accounts to your orders;
• Operational tools including reporting, attendance, tickets and reservations.

We provide the software. You provide, and are responsible for, the business you run with it.

3. Third-party services you connect

Much of what the Service does depends on accounts you hold with other companies. This includes, among others, payment providers such as Paystack, Flutterwave, Monnify and Stripe; messaging providers such as Meta, Twilio and Termii; and any other integration you enable.

You bring your own keys. Where an integration works this way, the account is yours, opened in your name, governed by your agreement with that provider, and controlled by you. We connect your account to your data. We do not sit between you and your money, and we do not process your customers' payments through an account of ours.

• Costs are yours. Third-party provider accounts, balances, subscriptions, transaction fees, messaging charges and other provider-imposed costs remain your responsibility unless we expressly state otherwise in writing.
• Their decisions are theirs. We facilitate integrations with third-party services but do not control changes to their pricing, policies, outages, suspensions, approval requirements or availability. If a provider raises its fees, declines your application, suspends your account or withdraws a feature, that is a matter between you and them.
• Their terms apply to you. You are responsible for complying with each provider's own terms, including any rules they impose about what may be sold, how customers may be contacted, and what consent you must hold before sending a message.

None of this reduces what we owe you. Our own obligations — for the security of the Service, for the privacy and handling of your data, for how we process personal data, for how we conduct ourselves as a platform, and for compliance with applicable law — are set out in these terms, in our Privacy Notice and in our Data Processing Agreement, and are not affected by anything in this clause.

4. Your account

• You must give accurate registration details and keep them current.
• You are responsible for everything done under your account, including by your staff. Keep credentials secure and remove access promptly when someone leaves.
• One business per account. Do not resell or share access outside your business without our written agreement.

5. Trial, fees and payment

• New accounts get a free trial. Its length is shown at sign-up and may change for future sign-ups, but never retroactively for a trial already granted.
• After the trial, the Service is charged per day of use from a prepaid balance. The daily rate is shown on your billing page and may change on reasonable notice.
• Balance is prepaid and consumed daily. It is not a deposit and, except where the law requires otherwise, is not refundable in cash.
• Gift cards are redeemable against your balance only. They are not exchangeable for money and may carry an expiry date shown on the card.
• If your balance runs out, the account enters a short grace period during which you keep read access and your storefront stays live. After that, new activity is blocked until you top up.

What you pay us is for the Service. It does not include what your payment provider, messaging provider or any other third party charges you — see clause 3.

6. Your data

• Your business records remain yours. We store and process them to run the Service for you.
• You can export your records at any time, in CSV or PDF, from within the app.
• We take backups of the platform for disaster recovery. Those backups span all customers and are not available for individual download, which is why per-record export exists.
• We do not sell your data, and we do not use your business records to advertise to your customers.
• If you close your account we retain your data for 90 days so it can be restored if you return, then delete it.

7. Personal data

The Service is subject to the Nigeria Data Protection Act 2023 and the NDP Act General Application and Implementation Directive 2025 ("GAID"), which took effect on 19 September 2025, and to any other data protection law that applies where you or your customers are.

Both of us have obligations under that framework, and which of us holds which depends on the processing in question rather than on a single label:

• For data about your own customers, staff and suppliers that you put into the Service, you are the data controller. You decide what is collected and why. We act as your data processor and process it on your documented instructions. Our Data Processing Agreement sets out that relationship in full and forms part of these terms.
• For our own operation of the platform — administering your account, billing you, keeping the Service secure, detecting and preventing fraud and abuse, and meeting our own legal obligations — we are a data controller in our own right, and our Privacy Notice explains what we do and why.

As controller of the data you enter, you are responsible for having a lawful basis to collect it, for giving your own customers the privacy information the law requires, and for answering the requests they make about their data. We will assist you with those requests so far as we reasonably can, and the Service provides export and deletion tools for that purpose.

Where you use the messaging features, you are responsible for holding whatever consent the law and the relevant provider require before a message is sent. We provide the means to send; we do not supply the consent.

8. What you must not do

• Use the Service for anything unlawful, or to sell goods or services you are not permitted to sell.
• Attempt to access another business's data, probe or disrupt the Service, or circumvent any limit or access control.
• Upload malware, or content that infringes someone else's rights.
• Send your customers messages they have not agreed to receive, or use the notification features for unsolicited marketing.

9. Suspension

We may suspend an account where there is unpaid balance after the grace period, a credible report of unlawful use, or activity that threatens the Service or other customers. Except in an emergency we will tell you why, and a suspended account keeps access to billing and to exporting its own data.

10. Availability

We aim to keep the Service available and to give notice of planned maintenance, but we do not guarantee uninterrupted service and we do not currently offer a contractual uptime commitment.

11. Security

We are responsible for the security of the Service itself: for holding your data with appropriate technical and organisational measures, for encrypting it in transit and at rest, for keeping credentials you entrust to us — including the integration keys you save — in a form that is not readable from our interfaces, and for telling you without undue delay if we become aware of a breach affecting your data.

You are responsible for the security of what is under your control: your own passwords, who you grant access to, the devices your staff use, and the accounts you hold with third-party providers.

12. Payments to you

Payments from your customers — by card, transfer, or stablecoin — go to accounts and wallets that you configure and control. We are not a party to those transactions, we do not hold your customers' funds, and we are not responsible for chargebacks, failed transfers, or funds sent to an address you entered incorrectly.

Confirmation of a payment in the Service reflects what the relevant provider told us. Where a provider later reverses, disputes or reclaims a payment, that is between you, your customer and that provider.

13. Liability

To the extent the law allows, our total liability to you in any twelve-month period is limited to the fees you paid us in that period. We are not liable for lost profits, lost sales, or lost or corrupted data beyond our obligation to maintain reasonable backups. Nothing here excludes liability that cannot lawfully be excluded, including liability arising from our own breach of data protection law.

14. Changes

We may change these terms. We will give reasonable notice of material changes, and continuing to use the Service after they take effect means you accept them. If you do not, you may close your account.

15. Ending the agreement

You may close your account at any time. We may end this agreement on reasonable notice, or immediately for serious breach. On closure you keep the ability to export your data for 90 days.

16. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria, and the courts of Kaduna State, Nigeria have exclusive jurisdiction. Nothing in this clause removes any right you have to complain to the Nigeria Data Protection Commission or to another supervisory authority with jurisdiction over you.

17. Contact

Questions about these terms: team@weselling.store.