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Nobody buying from your online store? How to get sales

The WeSelling team · · 5 min read

"maybe i should just..."

Every seller has typed that at some point, usually late at night, staring at a dashboard that says 0 views, 0 orders, 0 followers. We made a 30-second film about that moment.

The numbers in the film are a dramatisation, not one shop's real results. The pattern behind them is real: the shops that grow are the ones that keep showing up.

Why is nobody buying from my online store?

Usually because nobody knows it is there yet. A new store has no history with Google, few links pointing at it and no customers telling their friends. A website can only take you so far on its own. What brings people in is you, showing up week after week with something worth looking at.

What does WeSelling already do for you?

A lot of the plumbing is done before you lift a finger:

  • Every product gets its own page that search engines can read, listed in your shop's sitemap
  • Your shop appears on our Discover pages, which link straight to your products with links search engines count
  • Your store installs as an app on your customers' phones
  • Offers reach customers who asked for them as push notifications
  • If your credit runs out, your shop stays up and we keep every shopper who tried to buy

We built all of that so you can spend your time on the part only you can do. And we owe you the truth: none of it guarantees a sale. Tools don't sell. Sellers do.

What should I do every week to get more sales?

Keep a rhythm. Five things, every week:

  1. Update your shop. New stock, new photos, a better description, a sharper price. Every change tells search engines the page is worth another visit.
  2. Publish one offer or announcement. More on this below, because it is the most underused tool on WeSelling.
  3. Post your content where your customers already are. WhatsApp status, Instagram, TikTok, X, your group chats. Point every post at a product page on your shop, so the link does the selling and the backlinks build up.
  4. Answer fast. A shopper who hears back in minutes is far more likely to buy than one who waits until tomorrow.
  5. Look at what sold. Check your dashboard, see which products moved, and do more of that.

How do offers and announcements work on WeSelling?

An offer is a short post from your shop to your customers: a sale, a new arrival, your Christmas opening hours. You write it once and WeSelling puts it in front of people in several places at once.

To publish one, open Offers in your dashboard and fill in:

  • A title, like "20% off all Ankara bags this weekend"
  • The message, with the details and any coupon code
  • A button link and label, pointing at the product or page you want people on
  • An end date, if it should stop showing when the sale ends

Once you publish it:

  • It gets its own page on your shop, and appears on your shop's Offers & announcements page, linked from your storefront's footer
  • Every customer who turned on offer notifications gets it on their phone as a push notification
  • It goes into your shop's sitemap, so search engines can find it while it is live
  • When the end date passes it drops off by itself, and you can archive it any time before that

Pair an offer with a coupon from Sales → Coupons and you have a whole campaign. The offer tells people, and the code gives them a reason to act now.

Customers choose whether they want offer notifications, so everyone you reach has already said yes to hearing from you. Send one a week, not five a day, and they will keep saying yes.

Ideas for the next eight weeks:

  • Black Friday weekend, 27 to 29 November: "25% off everything with code BLACKFRIDAY, until Sunday night"
  • "Order by 18 December for delivery before Christmas"
  • "Gift cards are live, for the person who has everything"
  • "New stock just landed", with the button going straight to the product
  • Your opening days over Christmas and New Year, so nobody turns up to a locked door

Think about it like game theory

Every seller in your category is playing the same game for the same attention, and most of them go quiet after two slow weeks. Each week you keep showing up, there are fewer players left at the table. You do not have to be the biggest shop in your category. You only have to still be there when the customer finally comes looking.

The game also repeats. A customer who sees your shop post every week starts to trust it, and trust compounds. The shop that kept showing up in October is the one that gets the orders in December.

A website can only get you so far. The rest is how you play it, and the ball is in your court.

Wield the tools right

We have handed you some super tools: a storefront search engines can read, an app on your customers' phones, offers that reach them directly, coupons, gift cards, and backlinks you never had to beg for. A tool left in the drawer does nothing. Use your storefront to its full potential, keep it fresh, and keep putting your work in front of people.

Show up. Put your content there. Make them eat that shit.

Open your store, or if you already have one, publish your first offer today. Everything mentioned here is on our one plan, and it is all in our Christmas love letter to sellers.

Questions sellers ask us

How long does it take a new online store to get sales?
There is no fixed timeline. Search engines can take weeks to find and rank a new site, which is why the shops that grow start posting and publishing offers from day one instead of waiting for traffic to arrive.

Do offers cost extra on WeSelling?
No. Offers, announcements, coupons and push notifications are all on the one plan.

Can customers turn off offer notifications?
Yes. Offer notifications are optional, and each customer decides whether to receive them.