Running the business

Stock & inventory

Items, stock movements, transfers between branches, and requisitions.

Inventory is the record of what you have, what it cost, what it sells for and where it is. Everything that touches stock — a sale, a return, a transfer, a stocktake — goes through it.

Two kinds of item

TypeWhat it isAppears in your shop
ProductSomething you sellYes, if marked storefront-visible
InternalSomething you use — supplies, tools, equipmentNever

The split matters because a business that tracks its own printer paper alongside its stock should not have to worry about a customer finding it.

The one rule about quantities

You never set a quantity directly. Every change creates a stock movement — a row in a ledger that only ever grows — and the quantity you see is the sum of that ledger.

MovementWhen
Purchase / Adjustment inStock arrives, or a count corrects upward
SaleAn item is sold
ReturnA customer brings something back
Transfer out / inStock moves between branches
Adjustment outDamage, loss, a count correcting downward
Note This is why you can always answer "where did those twelve units go", and why two people counting the same shelf at once cannot corrupt the number.
The inventory list, with the Products and Internal tabs above a table of stock
Products and Internal are separate tabs — a customer never sees anything on the Internal side.

Adding stock

  1. Open Inventory

    Go there

  2. Add the item

    Name, category, brand, cost price, selling price.

  3. Set a reorder level

    The point at which you want warning. Below it, the item shows in low-stock alerts.

  4. Adjust the stock

    Add, remove or set. Every option writes a movement — even "set", which writes the difference.

  5. Decide if customers see it

    Mark it storefront-visible. Add images — the first one becomes the card.

Negative stock

By default an item cannot go below zero — selling what you do not have is usually a mistake, and one that only surfaces when a customer is waiting.

Some businesses genuinely need it: a kitchen that sells a dish before the delivery is booked in, a shop taking backorders. That is a per-item switch, not a global one.

Spec sheets

Some things need more than a description. A vehicle has a year, a mileage, a transmission; a phone has storage and a screen size. Attribute profiles give a category its own vocabulary, and the fields you mark as highlights appear on the product card.

You can use a built-in profile or write your own.

More than one branch

Transfers

Inventory → Stock transfers moves stock between branches. A transfer is two movements — out of one branch, into the other — written together, so stock is never in both places or neither.

Tip A transfer has to be acknowledged by the receiving branch. That acknowledgement is what makes a dispute about a missing carton answerable.

Requisitions

Inventory → Requisitions is a branch asking headquarters for stock. It has a request, an approval and a fulfilment, so the question "did anyone actually approve this" always has an answer.

Barcodes

Items can carry a barcode. With one, the storefront till becomes scan-first, and the inventory list gains a scanner.

Barcodes are staff-only and never reach a customer's page source. If your business has no scanner, turn the whole barcode surface off in Settings → Storefront rather than living with buttons that do nothing for you.

Low stock

Any item below its reorder level shows in low-stock alerts on the dashboard and in inventory. There is no automatic reordering — what to buy and when is a judgement about cash, not a threshold.

Deleting an item Items are soft-deleted. The item leaves your lists but every sale that included it keeps its history, so last quarter's numbers do not change because you tidied up this morning.

Every page in this area

PageWhat it doesNeeds
ProductsThe physical products you sell — prices, quantities, and what's running low. Stock only ever moves through a recorded movement, so the count is always explainable.Inventory · read
RequisitionsAsk the stockkeeper for internal supplies, and approve or issue what other staff have asked for.Requisition · request
Stock transfersMove stock between branches, with both sides of the movement recorded.Inventory · transfer
ServicesThe work you sell — consultations, repairs, appointments — and memberships that grant access for a period.Services · read · Services & Digital Products switched on
Digital productsAnything customers download after paying — e-books, music, albums, PDFs, templates, courses, software, photos and videos. Set a limited run or sell without limit.Services · read · Services & Digital Products switched on
Validate memberScan a membership card to check it's genuine and still in date before letting someone in.Services · validate · Services & Digital Products switched on
Events & ticketsDated events you sell admission to, the tickets issued for them, and who is allowed to scan at the door.Events · read · Events & Tickets switched on
Scan ticketsCheck people in at the door. A ticket scans once — the second attempt shows who came in on it and when.Tickets · scan · Events & Tickets switched on
ReservationsBookings for rooms, halls and other bookable space — who has what, and when they arrive and leave.Reservations · read · Reservations switched on